Lessons Learned Working From Home

With our workforce growing remote, supervisors must adapt to managing teams that work from home. Remote working demands unconventional ways to build employee engagement and accountability. The most effective leaders will discover ways to develop and keep trust with open communication and support. Leaders must build practices that empower workers …

Never Split the Difference Book Summary

Former FBI hostage negotiator Chris Voss explains in his book Never Split the Difference that negotiations are won by emotion instead of logic. Traditional negotiation techniques rely on rational arguments, removing the person from the problem. But that idea is against human nature. We are emotional creatures. Understanding that we …

Tips for a New Leader

Becoming a leader in any organization is an exciting prospect. After all, many people have experienced poor leadership and would like to prove that they are different. However, once stepping into a leadership role, it can feel overwhelming, and it will come with a learning curve. The following tips will …