Persuasion.
This is a blog post about persuasion. A common myth about persuasion is that it is convincing someone to do something that they don’t want to do. Before improving your persuasion, you must learn that is a fallacy. Persuasion is learning from others so you can negotiate a mutual solution. Hamilton Lindley can help you become more persuasive.
You have a brilliant idea for a product improvement that will save your business money, a process that will boost your team’s productivity, or a strategy to avoid an impending disaster. There’s only one problem: you don’t know how to approach your boss about it, or you’ve tried and failed …
Teammates complained that a fellow employee was closed-minded. So I told her that I’d been hearing she wasn’t open to new ideas. She looked sad and deflated. She defensively started rattling off all the new ideas she implemented. She knew better than anyone about what was going on inside her …
The changes the pandemic created will remain long after the pandemic is over. According to a recent study, most workers will work from home about 20% of the time. That is an increase of 400% from 2019. Employees said that working from home was a perk worth 7% of their paycheck. …
We weren’t really mad at each other, but it sure seemed that way. While I was in law school, my future wife drove a few hundred miles to see me after a discussion over text where we both misread tone. I don’t recollect what we wrote to each other that …
There are two donut shops near my office. The donuts taste identical. The interiors are similar. The locations are equally convenient. But at one donut shop, the employees mumble and are more interested in the cash register buttons than the customer in front of them. At the other store, the …
There are many significant traits of exceptional leaders. Integrity is at the top. Two stories show the power of integrity in the lives of others. Story One – Easy Eddie Al Capone owned virtually all of Chicago in the 1920s. He had a net worth of more than one billion …
Wells Fargo paid $3 billion to federal prosecutors because of a fourteen-year failure of communication. That bank’s management communicated information in a condescending, emotionally laced, and unnecessary way. That created a culture where employees did not speak with transparency. In the Wells Fargo scandal, the bank’s senior administrators urged its …
Former FBI hostage negotiator Chris Voss explains in his book Never Split the Difference that negotiations are won by emotion instead of logic. Traditional negotiation techniques rely on rational arguments, removing the person from the problem. But that idea is against human nature. We are emotional creatures. Understanding that we …
Dan Pink shows that persuasion is critical to our survival in To Sell is Human. Selling is moving others. We move others by convincing them of our ideas, influencing them to follow our strategies, or persuading them to help on our projects. We are all in sales, even if we are not convincing someone to make a purchase.
Made to Stick explains how to make your ideas compelling by stories.
