Effectively Replacing Managers

Failure rates of between 27 and 46 percent exist for leadership transitions. Organizational politics are the main challenge. Nearly 70% of leaders wish they had moved faster to change the culture. Leaders must prepare for the transition by acknowledging the contributions of the prior leader, creating space for forgiveness, and seeking to understand their …

Building a Resilient Team

Resilience is a shield protecting us from perpetual change, persistent stress, and constant pressures—it leverages our most challenging situations towards our growth. The story of the donkey and the farmer illustrates the power of resilience.  One afternoon, a farmer’s donkey fell into a pit. The creature bellowed for hours as …

How to Improve Communication at Work

Wells Fargo paid $3 billion to federal prosecutors because of a fourteen-year failure of communication. That bank’s management communicated information in a condescending, emotionally laced, and unnecessary way. That created a culture where employees did not speak with transparency.  In the Wells Fargo scandal, the bank’s senior administrators urged its …

A Leader’s Temperament

Nolan is a cornerback for the Philadelphia Eagles. The highpoint of his position is sacking the quarterback. That’s because it creates a psychological change in the quarterback. It makes him angry. We know that anger causes tunnel vision. It narrows your senses and significantly erodes your ability to make intelligent …