What does it mean to think like a manager? That subject receives little attention. We tell people don’t be managers, be great leaders. But separating management and leadership is risky. Leadership without management produces a disconnected approach that promotes arrogance, just as management without leadership encourages an uninspired style that …
I want him fired. How is it that understanding, kind, thoughtful, rational, collaborative people like you and me are provoked by the work performance of certain colleagues that our imaginations race with ways to get them out of our lives and work – in any way possible? We dream up …
Employees who work under compassionate managers are 25% more engaged in their jobs, 20% more dedicated to the business, and 11% less likely to burn out. Too many companies, though, appear to have missed the memo. They still maintain tight hierarchies and treat their employees more like resources than people, requiring excessively …
Your employee tells you about a coworker who is failing on the job. You follow up with that coworker, but she gives you a completely different point of view. As a manager, how do you maintain objectivity and fairness to all sides in the disagreement? Our capacity to properly evaluate …
After the last few years of meetings looking at myself on video calls, I decided to hide my image from the screen in a video meeting this week. I asked some questions during that meeting. After the meeting, I read a message from someone on my team that read “Hamilton …
Despite significant regulatory change following the financial crisis, organizations have continued to be victims of fraud and other forms of ethical wrongdoing. As a result, they paid more than $400 billion in fines by 2020. Fortune 500 organizations suffer more than two incidents of internally proven wrongdoing every week. Many …
It isn’t easy to achieve our long-term career goals. But if you know what you want to achieve, you’ll have a better idea of how to get there. Begin with the end in mind, work backward to the present day, and diligently follow through. The previous two years have thrown …
In the second half of 2021, more than 25 million workers quit. The “Great Resignation” is in full swing. And quitting breeds more quitting, to the point where newspapers developed the term “quitagion” to describe it. What is causing so many individuals to leave their jobs? Employers believe that it is compensation or …
People at the top of an organization have disproportionate power over those they lead, whether they are in charge of the whole company or a small crew. The team’s behaviors — both bad and good — will be copied by others further down in the company, who look to their …
Businesses are finally making the transition to a truly hybrid work approach after several false starts. There are a variety of opinions on what this next cycle will include, just as there have been at every major turning point in the last two years. While some businesses are pushing for …
