The pandemic thrust leaders to carry a significant emotional load. For nearly two years, aiding teams in recovering from the pandemic’s grief and loss, bolstering their employees’ declining mental health, being sensitive to people’s anxieties, and often publicly sharing their vulnerabilities along the way. They’ve been Counselor-in-Chief. Of course, excellent …
You have a brilliant idea for a product improvement that will save your business money, a process that will boost your team’s productivity, or a strategy to avoid an impending disaster. There’s only one problem: you don’t know how to approach your boss about it, or you’ve tried and failed …
Teammates complained that a fellow employee was closed-minded. So I told her that I’d been hearing she wasn’t open to new ideas. She looked sad and deflated. She defensively started rattling off all the new ideas she implemented. She knew better than anyone about what was going on inside her …
Groups feel insecure when they are asked to work with other teams. It makes teams feel threatened when they are asked to tear down barriers, expose information, give up autonomy, share resources, or even abdicate responsibility. They inevitably think, what if the collaboration means that they’ve lost importance inside the …
