Being a middle manager is kind of like being in the middle seat on an airplane. It’s uncomfortable in both directions. We’ve got to take strategy from above and communicate it into tasks for front-line workers. Then we need to provide advice to the workers about how that’s going, and …
I worried all the time. The only thing that I didn’t worry about was worrying too much. Ironically, worrying too much was exactly the thing I should have been concerned about. I thought it was just part of everyone’s nature. But it doesn’t have to be. If you’re anxious all …
Once I was at a fancy party at a Dallas mansion with a lot of important people. I went up to the host to thank him for his hospitality. I smiled, stuck out my hand and the host’s friend said “Qualify yourself. Tell him why he should talk to you.” Instantly …
When trying to build lasting transformation for a company, many company executives choose the same comfortable systems that miss the mark. So 70% of company-wide transformations fail. Three common pitfalls plague executives executing change. First, they underestimate how difficult meaningful change is to achieve. Second, executives are unrealistic about the company’s …
