Former FBI hostage negotiator Chris Voss explains in his book Never Split the Difference that negotiations are won by emotion instead of logic. Traditional negotiation techniques rely on rational arguments, removing the person from the problem. But that idea is against human nature. We are emotional creatures. Understanding that we …
Stress is a natural part of life, and some pressure can be a good thing. In manageable amounts, stress can propel a person to work efficiently and think innovatively. However, too much fear can cripple a person and leave them unable to complete their tasks. Stress is a standard part …
Right now, we are in the midst of an unprecedented work-from-home period. Many people are working from their homes for the first time in their lives, which can have a significant toll on their mental health. Add in the people who live alone, as well as those directly affected by …
My office started working from home before almost any other. Many work colleagues embraced it immediately. But not me. I didn’t want to work from home. I like my office routine. I find face-to-face meetings much better than anything over the phone or video conference. But as COVID-19 news began …
He would be 34 today. But my little brother, Hillton, died of suicide eight years ago. I keep a note from him in my office along with this silly little coconut pirate that he loved. Growing up, he felt like he didn’t belong because he was the only blonde-hair in …
Start With Why by Simon Sinek explains how to motivate yourself and others through asking why first.
